Member benefits and membership programs for ecommerce apps

Paid or free memberships with perks such as free shipping, early access, member pricing and exclusive drops, managed inside your app.

A membership program gives a defined group of customers defined perks. Free members might get early sale access and a birthday offer. Paid members might get free shipping, member prices, extended returns or first access to limited drops. The app makes membership visible: a member card on the home screen, a member badge on prices and a clear status in the account.

We build the membership logic so benefits apply automatically at checkout, and renewals and cancellations work cleanly with your payment provider. For paid memberships we build clear sign-up, renewal reminders and an in-app way to cancel, because app stores and consumer law expect cancellation to be easy to find.

Who this is for

Stores with a loyal base, brands that sell limited releases, and businesses with physical stores that want one member identity across online and in-store.

What you get

How it works

  1. 1

    Define the tiers

    We map who qualifies for each tier, what each tier gets and what it costs you to provide it.

  2. 2

    Build the rules

    Benefits are applied by rule at checkout, so staff do not need to apply codes by hand.

  3. 3

    Handle billing

    For paid tiers we connect to your payment provider for recurring charges, failed payments, renewals and cancellations.

  4. 4

    Launch to existing customers

    We help you invite your current customers into the program and measure sign-ups and benefit use.

What we need from you

  • The tiers and perks you want to offer
  • A payment provider that supports recurring billing, for paid tiers
  • Terms for the program, which your lawyer should review

What we do not do

  • Make cancellation hard to find
  • Promise that a paid membership will pay for itself
  • Write your legal terms for you

Member benefits questions

Apple has rules about digital goods sold inside apps. Memberships that unlock physical-goods perks such as shipping and pricing are treated differently from digital content, but the rules are detailed and change. We check the current guidelines against your plan before building the sign-up flow.

Yes, if your point-of-sale system can read a member ID. The app shows a barcode or QR code and the till looks the member up. We check what your POS supports during scoping.

Loyalty rewards what customers do, usually by earning points. Membership gives a status with fixed perks. Many stores use both, for example members earning points faster. We design them to work together.

More answers are in the full FAQ.

Want this for your store?

Tell us about your store and we will say whether this service fits and what it would involve.

Plan Your App

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